We hope that any product which is purchased through the webury.com group will meet your expectations. However, if you would like to return any items we will be happy to refund or exchange the product. We operate a 60-day return & exchange policy, more information here.

We offer a Royal Mail postage paid returns label for £2.00 - this option is available at the checkout, for all UK orders and can simply be added to your order.

All returns must be in their original condition with the labels attached and in the original packaging. Goods which are not returned in a saleable condition may be refused a refund or exchange or may incur a handling/cleaning fee.

We expect you to have kept the original packaging (including the postal box/bag) together with all labels. All products must be packaged in a protective outer - footwear must be wrapped or boxed as despatched. Any shoe or boot boxes defaced by parcel tape, stamps or returns addresses will not be accepted and will be returned to you.